About: Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement

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type	http://eprints.org/ontology/ConferenceItemEPrint http://eprints.org/ontology/EPrint Article Academic Article
seeAlso	HTML Summary of #71674 Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement
http://eprints.org/ontology/hasAccepted	Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (PDF)
http://eprints.org/ontology/hasDocument	Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (PDF) Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (Other) Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (Other) Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (Other) Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (Other) Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (Other)
dc:hasVersion	Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement (PDF)
Title	Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement
described by	https://demo.openlinksw.com/about/id/entity/https/raw.githubusercontent.com/annajordanous/CO644Files/main/export_kar_RDFN3.n3
Date	2019-02-24
Creator	Helena Webb Michael Goldsmith Mariam Nouh Jason R. C. Nurse
status	peer reviewed published
Publisher	Internet Society
abstract	Cybercrime investigators face numerous challenges when policing online crimes. Firstly, the methods and processes they use when dealing with traditional crimes do not necessarily apply in the cyber-world. Additionally, cyber criminals are usually technologically-aware and constantly adapting and developing new tools that allow them to stay ahead of law enforcement investigations. In order to provide adequate support for cybercrime investigators, there needs to be a better understanding of the challenges they face at both technical and socio-technical levels. In this paper, we investigate this problem through an analysis of current practices and workflows of investigators. We use interviews with experts from government and private sectors who investigate cybercrimes as our main data gathering process. From an analysis of the collected data, we identify several outstanding challenges faced by investigators. These pertain to practical, technical, and social issues such as systems availability, usability, and in computer-supported collaborative work. Importantly, we use our findings to highlight research areas where user-centric workflows and tools are desirable. We also define a set of recommendations that can aid in providing a better foundation for future research in the field and allow more effective combating of cybercrimes.
Is Part Of	https://kar.kent.ac.uk/id/repository
Subject	H Social Sciences (General) QA 75 Electronic computers. Computer science T Technology
list of authors	https://kar.kent.ac.uk/id/eprint/71674#authors
presented at	Workshop on Usable Security (USEC) at the Network and Distributed System Security (NDSS) Symposium
is topic of	https://raw.githubusercontent.com/annajordanous/CO644Files/main/export_kar_RDFN3.n3
is primary topic of	HTML Summary of #71674 Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement

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