W3C today launched the Merchant Business Group, an open forum to address challenges for customer experiences and business needs using Web technologies. Merchants, integrators, platform providers, and others will discuss how emerging Web technologies could help address customer experience challenges, and what additional Web capabilities may be necessary. The group offers participants an opportunity to learn directly from the organizations building Web experiences about how Web standards trends can affect (and improve) e-commerce. W3C Members Worldpay from FIS, Fiserv, Coles Supermarket Group and Connexus are the first organizations to join the new group, whose first meeting will take place on October 26, 2020.

A W3C Business Group gives innovators wanting to have an impact on the development of the Web in the near-term, a vendor-neutral forum for collaborating with like-minded stakeholders, including W3C Members and non-Members who can participate in the Business Group without full W3C Membership. Please read more in our press release.