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Professional open source is an open-source software business model where an open-source software vendor generates revenue from paid professional services, maintenance and support provided along with the software. Some open-source software vendors also provide commercial licenses of open-source software or customized versions of open-source software to specific customers. Professional open source is more commonly used in the business environment rather than for individual use. "The more mission-critical the open source software, the more necessary it is to acquire paid support", suggested SUSE's Gerald Pfeifer. "Individual users will often tough out solving problems through community help forums, but SMB owners and enterprise users more likely will opt for paid support rather than devoting

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  • Education Program:University College London/MSIN1003 Information World
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  • Professional open source is an open-source software business model where an open-source software vendor generates revenue from paid professional services, maintenance and support provided along with the software. Some open-source software vendors also provide commercial licenses of open-source software or customized versions of open-source software to specific customers. Professional open source is more commonly used in the business environment rather than for individual use. "The more mission-critical the open source software, the more necessary it is to acquire paid support", suggested SUSE's Gerald Pfeifer. "Individual users will often tough out solving problems through community help forums, but SMB owners and enterprise users more likely will opt for paid support rather than devoting internal resources to support open source software," he added.
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  • Professional open source
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  • Professional open source is an open-source software business model where an open-source software vendor generates revenue from paid professional services, maintenance and support provided along with the software. Some open-source software vendors also provide commercial licenses of open-source software or customized versions of open-source software to specific customers. Professional open source is more commonly used in the business environment rather than for individual use. "The more mission-critical the open source software, the more necessary it is to acquire paid support", suggested SUSE's Gerald Pfeifer. "Individual users will often tough out solving problems through community help forums, but SMB owners and enterprise users more likely will opt for paid support rather than devoting
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